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Lasting
Impressions
"We were very satisfied with the
first impressions seminar. The presenter was fully qualified,
enthusiastic, and knowledgeable about the subject matter."
Participants from
(Richmond) City University
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"The Etiquette Advantage" is a
free monthly online newsletter from 1st Impressions,
Inc. It is geared for those who want to enhance their
self-confidence, heighten their communication skills, and outclass
their competition.
This free subscription newsletter should come to you only if you have
requested it or because you have a pre-existing relationship with Patricia
Whitaker or
her business, 1st
Impressions, Inc.
Visit us on the web at www.1stimpressionsonline.com
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As stated in last month's article, studies
have shown that up to 80% of our verbal message really comes from our
body language. Still, most people discount the importance of nonverbal
communication because their education and training placed more emphasis
on spoken words. The following are additional tips on communication
through body language:
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Use
gestures. Using gestures
can enhance what you are saying and make it more interesting. Outgoing
and confident people are more likely to use gestures. Not gesturing
also speaks of you. It is important to learn to use your hands, as it
is considered a sign of honesty. Hands should always be kept visible.
Do not place your hands in your pockets, as people may view you as
hiding something or not open for conversation. It should be noted that
while it is important to gesture and use your hands, other than the
gesture of the handshake, you should rarely touch a person in a
business setting. People have different acceptances for physical touch
and a good rule of thumb is just to avoid it.
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Rid
yourself of distracting mannerisms. Although often seen as
harmless little habits, these unconscious movements make a big
impression on those watching you. They are usually physical
manifestations of nervousness or boredom and make you appear less
confident or interested in the situation. Common mannerisms of this
kind include: playing with your writing utensil, hair or jewelry,
fidgeting in your seat or with your clothing, drumming your fingers on
the table, picking your nails, swinging or bouncing your leg, swaying
back and forth, and reacting to every noise or distraction that occurs
in the room. Because these actions are often habitual, it may be
helpful to ask a close friend or colleague to assist you in recognizing
and distinguishing these behaviors. |
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Be cool,
calm and collective.
If you watch successful people, they tend to move in a controlled,
purposeful manner. They walk tall and send off an aura of
self-confidence. Rarely, if ever, do they rush around or appear to be
nervous, timid, anxious, or unaware of their surroundings. Focus is
vital in controlling your actions even under pressure. If you can
convey calmness and poise in the midst of a situation, you will have a
greater impact on people. |
Although you should not rely
too heavily on body language alone, there is no denying that it can
provide valuable information. How you carry and project yourself will
have more influence on people you first meet then what you actually
have to say verbally. It is vitally important to those in sales (we are
all selling our ideas at some point), customer service, and those
seeking career advancement. Purposely using positive body language is
an important component in the art of self-presentation.
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"What you are speaks so loudly that I
cannot hear what you say." ~Ralph Waldo Emerson
"Watch out for the man whose stomach doesn't move when he laughs." ~
Chinese proverb
Lions don't need to roar to get attention.
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1st
Impressions, Inc. offers a variety of customized workshops on
professional presence, business protocol, effective
communication, interviewing skills and dining etiquette. Clients
include corporations, professional associations, community
organizations, churches, government agencies, and universities.
Individual private coaching is available and there is also a special
program for teens. 1st Impressions, Inc. provides the finishing
touches that will enhance your professional image.
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2003-2004 1st Impressions, Inc. All rights reserved.
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