March 2005


Past Tips & Articles:
The Difference is in the Details (02/05)
The Habit of Excellence (01/05)
Lasting Impressions (12/04)
Table Manners (11/04)
The Protocol of
Business Seating (08/04)
Actions Speak Louder Than Words (part 2) (07/04)
Actions Speak Louder Than Words (part 1) (06/04)
Dressing for Success (05/04)
Effective Listening (04/04)
Business E-mail Etiquette (03/04)
Tips for Smooth Introductions (02/04)
A New Year, A New You (01/04)
Office Party Etiquette (12/03)
Dining Etiquette  (11/03)
Using Voice Mail Effectively (10/03)
Making a Great First
Impression (09/03)

Lasting
Impressions


"We were very satisfied with the first impressions seminar. The presenter was fully qualified, enthusiastic, and knowledgeable about the subject matter."
Participants from
(Richmond) City University

The Etiquette Advantage
"The Etiquette Advantage" is a free monthly online publication from 1st Impressions, Inc.  It is geared for those who want to enhance their self-confidence, heighten their communication skills, and outclass their competition.

This free subscription publication should come to you only if you have requested it or because you have a pre-existing relationship with Patricia Whitaker or her business, 1st Impressions, Inc.  

Visit us on the web at www.1stimpressionsonline.com
Small Talk Made Easy - Part 1

Are you one of those people who meets someone new for the first time, you get past the "Hello" and then a tumbleweed breezes across the floor? If so, you are not alone.  Most people would rather pull their toenails out than actually have to go up to someone they have never met before and strike up a conversation! Meeting people for the first time can be a very daunting task, but it need not be the case.

Here are a few tips to improve your small talk skills:

* Be the first to say "Hello!" Always smile and shake hands when you meet anyone.
* Introduce yourself. Provide your full name and relation to the host or event.
* Initiate a conversation by providing praise or a compliment. Avoid complaining, sarcasm and gossip.
* Maintain eye contact. Many people often allow their eyes to stray  - and even look for the next conversation partner - while the other person is talking. People don't feel listened to if you're not looking at them.  If you no longer wish to talk to the person, tactfully end the conversation.
* Ask open-ended questions that will lead to further discussion. Focus on the other person, not trying to impress them with your knowledge and verbal ability. Listen more than you speak.
* Act excited about what the other person is talking about by providing encouraging verbal feedback.
* Be prepared. Always have three great questions in mind for any event. They will come in handy when you find yourself in the middle of an awkward moment like seated at a table of eight where people are playing with their food.
* Don't disappear from conversations. Make a positive impression by shaking hands and saying goodbye as you leave.

The ability to talk easily with anyone is a learned skill, not a personality trait. Learning this will help you develop rapport with people and leave an impression that lasts longer than exchanging business cards. Remember, small talk can lead to big talk, which can lead to big people, and huge opportunities.

To learn more, register here for Patricia's upcoming 2-session Small Talk class.


Quotes for the Month

Don't knock the weather; nine-tenths of the people couldn't start a conversation if it didn't change once in a while.     ~ Kin Hubbard

The most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most important thing we ever give each other is our attention…. A loving silence often has far more power to heal and to connect than the most well-intentioned words.   ~ Rachel Naomi Remen


Upcoming Events:  View listing

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1st Impressions, Inc. offers a variety of customized workshops and private consultations for business owners, employees, and individuals on professional presence, business protocol, effective communication, interviewing skills and dining etiquette. A unique program designed especially for teens, Skills 4 Success, is also highly recommended.  

1st Impressions, Inc. provides the polished finishing touches that help you project a lasting impression of power, poise, confidence and professionalism.


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