April 2005


Past Tips & Articles:
Small Talk Made Easy - part 1 (03/05)
The Difference is in the Details (02/05)
The Habit of Excellence (01/05)
Lasting Impressions (12/04)
Table Manners (11/04)
The Protocol of
Business Seating (08/04)
Actions Speak Louder Than Words (part 2) (07/04)
Actions Speak Louder Than Words (part 1) (06/04)
Dressing for Success (05/04)
Effective Listening (04/04)
Business E-mail Etiquette (03/04)
Tips for Smooth Introductions (02/04)
A New Year, A New You (01/04)
Office Party Etiquette (12/03)
Dining Etiquette  (11/03)
Using Voice Mail Effectively (10/03)
Making a Great First
Impression (09/03)

Lasting
Impressions


"We were very satisfied with the first impressions seminar. The presenter was fully qualified, enthusiastic, and knowledgeable about the subject matter."
Participants from
(Richmond) City University

The Etiquette Advantage
"The Etiquette Advantage" is a free monthly online publication from 1st Impressions, Inc.  It is geared for those who want to enhance their self-confidence, heighten their communication skills, and outclass their competition.

This free subscription publication should come to you only if you have requested it or because you have a pre-existing relationship with Patricia Whitaker or her business, 1st Impressions, Inc.  

Visit us on the web at www.1stimpressionsonline.com
Small Talk Made Easy - Part 2

As stated in last month's article, the ability to talk easily with anyone is a learned skill, not a personality trait. Learning this will help you develop rapport with people and leave an impression that lasts longer than exchanging business cards. Remember, small talk can lead to big talk, which can lead to big people, and huge opportunities. 

Several people contacted me with questions regarding HOW to start a conversation and how to avoid receiving one word answers that do not lead to continued interaction. Here are a few suggested conversational openers:

Business Event:

?        "How did you get started in your business?"

?        "What is the best part of your profession?  What are some challenges?"

?        "What would you recommend someone do who is interested in entering your profession?"

Social Event:

?        "How did you two meet?"  (For a married couple as well as friends or acquaintances.)

?        "What things do you enjoy doing on the week-end?"

?        "Tell me about your family."  (Better than asking if they are married or have children.)

      Community Event:

?        "How did you get involved in this organization?"

            ?        "I am a new member here. Tell me about past events this group has held."

?        "What other groups or activities do you participate in?"

As you initiate conversations, show enthusiasm, listen intently and view the attempt as successful even if it does not continue into a full dialogue.  Practice these questions as often as possible and you will become more comfortable...as well as learn new information!

Quotes for the Month

Argument is the worst sort of conversation.  ~ Johnathan Swift

Small opportunities are often the beginning of great enterprises.   ~ Demosthenes

Don't be afraid to go out on a limb. That's where the fruit is.  ~ H. Jackson Browne

Upcoming Events:  View listing

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1st Impressions, Inc. offers a variety of customized workshops and private consultations for business owners, employees, and individuals on professional presence, business protocol, effective communication, interviewing skills and dining etiquette. A unique program designed especially for teens, Skills 4 Success, is also highly recommended.  

1st Impressions, Inc. provides the polished finishing touches that help you project a lasting impression of power, poise, confidence and professionalism.


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