May 2005

 

Past Tips & Articles

Phone Answering Etiquette (05/05)

Small Talk Made Easy - part 2 (04/05)

Small Talk Made Easy - part 1 (03/05)
The Difference is in the Details (02/05)
The Habit of Excellence (01/05)
Lasting Impressions (12/04)
Table Manners (11/04)
The Protocol of
Business Seating (08/04)
Actions Speak Louder Than Words (part 2) (07/04)
Actions Speak Louder Than Words (part 1) (06/04)
Dressing for Success (05/04)
Effective Listening (04/04)
Business E-mail Etiquette (03/04)
Tips for Smooth Introductions (02/04)
A New Year, A New You (01/04)
Office Party Etiquette (12/03)
Dining Etiquette  (11/03)
Using Voice Mail Effectively (10/03)
Making a Great First
Impression (09/03)


Lasting
Impressions


"We were very satisfied with the first impressions seminar. The presenter was fully qualified, enthusiastic, and knowledgeable about the subject matter."
Participants from
(Richmond) City University

The Etiquette Advantage
"The Etiquette Advantage" is a free monthly online publication from 1st Impressions, Inc.  It is geared for those who want to enhance their self-confidence, heighten their communication skills, and outclass their competition.

This free subscription publication should come to you only if you have requested it or because you have a pre-existing relationship with Patricia Whitaker or her business, 1st Impressions, Inc.  

Visit us on the web at www.1stimpressionsonline.com

Phone Answering Etiquette

 

The impact of a handwritten thank-you note is often overlooked in today's fast-paced "why-write-something-when-I-can-email-it" world. A note written promptly and sincerely is an important ritual of etiquette that is much more effective and appreciated than a phone call or electronic message.

 

Here are some general guidelines to follow:

Handwritten thank-you notes should be written to thank someone for a gift, a business meal or for a favor done in a networking relationship.

Signing your name to a pre-written card is almost never acceptable.  Using unique informal cards or stationary will be noticed and appreciated.

The appropriateness of a sincere thank-you note relies on its timely arrival to the recipient. Between one day and one week is most appropriate, but it's always better to be late than never.

Start by expressing appreciation - "Thank you for the beautiful picture frame."

Mention the gift's usefulness - "It is the perfect for my office. You know I enjoy seeing pictures of my family during the day - especially while I am working on time consuming projects."

Express the hope for a future meeting - "You have been a great mentor to me. I look forward to meeting with you again soon."

Even if you've thanked the gift bearer in person, it's always nice to send a follow-up note. The best part about a handwritten thank-you note is that it becomes a gift in itself.

Before all the other rules, just remember that an imperfect note that comes with heartfelt sentiment is better than a perfect note that was never written.

 

** The one exception to this rule is during a job search. If a company emailed you about an interview, email is the most appropriate way to thank the interviewer. Because hiring decisions are sometimes made very quickly, an email thank-you note can be an excellent way to keep your name in front of the interviewer. However, if email has not already been your main form of contact with the company, it's best to send a typed thank-you letter. Traditional, formal companies will appreciate the gesture. Many sources recommend mailing a paper thank you in addition to emailing a thank you, just to cover all your bases.


Quotes for the Month

"Give and it shall be given unto you…."   ~ Luke 6:38

 

"Being thankful is also the law of increase. What we give thanks for is automatically multiplied. If we have only a dime and give thanks for it, it will soon be increased. If we resent our position and dwell upon what we lack, that is exactly what we get back."  ~ Robert Scheid

 

line

1st Impressions, Inc. offers a variety of customized workshops and private consultations for business owners, employees, and individuals on professional presence, business protocol, effective communication, interviewing skills and dining etiquette. A unique program designed especially for teens, Skills 4 Success, is also highly recommended.  

1st Impressions, Inc. provides the polished finishing touches that help you project a lasting impression of power, poise, confidence and professionalism.

If you would like to subscribe to "The Etiquette Advantage" E-Tips, please complete the information below:

Name:      Email Address:   

PRIVACY STATEMENT: 1st Impressions, Inc. will not distribute your address to anyone.


To unsubscriber, complete the following:   

Email Address:   

© 2003-2005 1st Impressions, Inc.  All rights reserved.